ASSESSMENT Unit description: Cluster Diversity Unit Code BSBDIV501 Unit Name Manage diversity in the workplace Qualification Name Certificate IV In Commercial Cookery Assessment Tool Project/portfolio/Written Questions and Presentation &
View complete question ASSESSMENT Unit description: Cluster Diversity Unit Code BSBDIV501 Unit Name Manage diversity in the workplace Qualification Name Certificate IV In Commercial Cookery Assessment Tool Project/portfolio/Written Questions and Presentation Student must fill this section: Candidate Name: Candidate ID: Privacy Release Clause: I give my permission for my assessment material to be used in the auditing, assessment validation & moderation Process Plagiarism and Collusion: I acknowledge that entire assessment work is done by me Student signature: _________________ Date: _____________ Feedback to student: Assessment Completion Status Attempt Satisfactory Non-Satisfactory Date Assessors Signature Initial attempt _ _ 2nd attempt/Re-assessment _ _ _ Information for Candidate: All work is to be entirely of the candidate. General Information for this assessment: Read the instructions for each question very carefully. Be sure to PRINT your FULL name & LAST name in every place that is provided. Short questions must be answered in the spaces provided. For those activities requesting extra evidence such as: research reports, ESSAY reports, etc. The student must attach its own work formatted in double space, Arial 12 pts. All activities must be addressed correctly in order to obtain a competence for the unit of competency. If the candidate doesnt understand the assessment, they can request help from the assessor to interpret the assessment. Re-assessment of Result & Academic Appeal procedures: If a student at Canterbury Business College is not happy with his/ her results, the student may appeal against their result via a written letter, clearly stating the grounds of appeal to the MSS / DSS. This should be submitted after completion of the subject and within 14 days of commencement of the new term. Re-assessment Process: An appeal in writing is made to the ACC / MSS providing reasons for re-assessment /appeal. ACC / MSS will delegate another faculty member of CBC to review the assessment. The student will be advised of the review result done by another assessor. If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the lecturer/trainer in charge, the ACC, the MSS and the DSS OR if need be an external assessor. The Institute will advise the student of the appeal decision within 14 days from the submission date of the appeal. The decision of the panel will be deemed to be final. If the student is still not satisfied with the result, the he / she has the right to seek independent advice or follow external mediation option with CBCs nominated mediation agency. Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol in that subject. The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement based on principles of assessment. These principles require assessment to be reliable, fair, practical and valid. Academic Appeals: If the student is dissatisfied with the outcome of the assessment marking process, he/she has a right to appeal the assessment results. The notice of appeal should be in writing addressed to the MSS / ACC and submitted within seven days of notification of the assessment results. If the appeal is not lodged in the specified time, the result will stand as marked. In emergency circumstances, such as in cases of serious illness or injury, the student must forward a medical certificate in support of a deferred appeal. The notice of appeal must be made within three working days of the concluding date shown on the medical certificate. The decision of MSS / ACC will be discussed with the DSS and will be final. For further information please refer to Student Handbook. I acknowledge that I have understood all the above rules and guidelines for the assessment Full Name Signature Date (dd/mm/yyyy) Submission Details The Assessment Task is due on the 22 October 2019. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective To provide you with an opportunity to identify how to develop a table with fields and attributes according to database usage, as well as data considerations and user requirements. Your trainer or assessor may require you to complete this assessment activity and will provide you with instructions as to how to present your responses. They may provide alternative or additional assessment activities depending on the circumstances of your training program. The following table maps the assessment activity for this chapter against the element and performance criteria of Element 1 in BSBDIV501 Manage diversity in the workplace. Part Element Performance criteria A 1 1.1, 1.2, 1.3, 1.4 B 1 1.3, 1.4 C 1 1.1, 1.2, 1.3, 1.4 The following table maps the assessment activity for this chapter against the element and performance criteria of Element 2 in BSBDIV501 Manage diversity in the workplace. Part Element Performance criteria A 2 2.1, 2.2, 2.3, 2.4, 2.5, 2.6 B 2 2.2 C 2 2.4, 2.6 The following table maps the assessment activity for this chapter against the element and performance criteria of Element 3 in BSBDIV501 Manage diversity in the workplace. Part Element Performance criteria A 3 3.1, 3.2 B 3 3.1, 3.2, 3.3 Assessment description This assessment activity is designed to assess your skills and knowledge in implementing a diversity policy. Procedure To complete this assessment activity, you need: access to a workplace or simulated environment access to workplace diversity policy documents and relevant legislation to answer the questions and submit responses as directed by your trainer/assessor/training organisation. Element 1 Part A 1. Write your response to the following requirements: a. List three major pieces of federal legislation related to diversity. b. Briefly explain what each covers. You may wish to use a table similar to the following to present your response. Legislation Explanation 2. Write your response to the following requirements: a. In your own words, describe in one or two paragraphs what diversity in the workplace means? b. Why is it a good idea to have a diverse workforce? 3. Explain in one paragraph why an organisation should have a diversity policy. 4. Describe at least three ways a manager can ensure the diversity policy is explained to staff, is understood and easily accessed. 5. Provide four actions that management and staff should follow to ensure they comply with a diversity policy. 6. List at least three ways in which an organisation can review the policy and encourage suggestions for improvement. Part B Read the case study, then answer the questions that follow. Case study A staff member, Kirsty, overhears a group of colleagues discussing another staff member and making disparaging comments about this person based on their appearance and race. After giving the matter some thought, Kirsty speaks to Blake, her manager, who says, Ill attend to the matter as soon as I can find some time. Blake mentions the conversation the next day to the HR manager. The HR manager is disappointed, as the diversity policy was recently reviewed and discussed with all staff. She is also disappointed that Blake did not address the issue immediately. She asks Blake what he intends to do about the matter. Blake says he will check whether all his staff attended the diversity training held the previous month, then arrange a team meeting to discuss the issue. The HR manager insists on a response by the end of the day. 1. What part of the organisations diversity policy and legislation was breached? 2. What action should have been taken when the staff member raised the disparaging remarks with the manager? 3. What message was communicated to Kirsty (and those making the disparaging remarks) by the response of the manager? 4. Whose responsibility do you think it is to ensure all staff attended the diversity training? 5. How can the incident be used to improve the policy? Part C Prepare a portfolio of information to provide evidence that you can implement a diversity policy. 6. Locate a diversity policy and place it in your portfolio. In one paragraph, describe the organisation it was developed for and the diversity of the staff. Explain when the policy was last reviewed. 7. List at least four areas that the diversity policy covers and describe how the policy is implemented in the organisation. You may wish to use a table similar to the following. Diversity policy area Implementation 8. Design a presentation to give to staff to explain the policy and confirm understanding. Make sure you involve a range of communication methods to cater for differences in learning style. 9. List at least three instances where you might improve the policy. Provide an example for each. Element 2 Part A 1. Using dot-points, list at least five responsibilities that might be included in a managers role in fostering respect for diversity in the workplace. 2. Explain why it is crucial for a manager to address their own prejudices about people who are different to themselves. List three strategies they can follow to address any prejudices they have. 3. List at least five reasons you can give to staff to explain the value of working effectively with differences. 4. Complete a table similar to the following to show why a team member may need additional training in diversity and how to address the training need. Area Reason for training Strategies to address the training need Culturally-specific training Diversity training Equal opportunity training Grievance management training Part B Read the scenario, then complete the task that follows. Scenario You have been asked to recruit three staff for a new branch of your organisation. You work for a local government department formed to provide support for a range of community groups, including groups that support people from specific cultures, older people, people with disabilities and youth. The ability to speak community languages and work with people of diverse backgrounds are essential criteria for these positions. The current staff profile of the council is not representative of the local community, which has a high percentage of people born overseas. Your job is to ensure there is greater diversity within the organisation by recruiting staff with diverse backgrounds. As the first step, you are asked to write the process you will use for recruitment and selection. Prepare a one-page document (using dot-points) to outline the strategies you will use to manage this process. Part C Prepare the following material to add to the portfolio you began in Assessment activity 1. 1. Prepare a poster or leaflet that provides tips for staff members to help them show respect for diversity in work teams and lessen the risk of tension developing. It should be suitable to display in the workplace or give to new staff members. Use photographs, images and other graphics to emphasise your points. 2. Prepare a list of frequently asked questions with answers to help staff understand harassment and how the organisation manages complaints and allegations of harassment. For example, you may include questions such as: What is harassment? Is it illegal for someone to harass me at work? What do I do if I want to make a complaint about harassment? Element 3 Part A 1. What benefits might an organisation receive from promoting the diversity of its workforce? 2. Select an internal forum for promoting workforce diversity and explain the ways the strategy enhances the companys image and reputation. 3. An organisation may have a diverse workforce, but may not take advantage of its diversity to enhance its products and services and increase its competitive advantage. Complete a table similar to the following: In the first column, list three ways an organisation could capture ideas from its staff. In the second column, list the information it may receive from different groups (such as women, older staff, those from another country). An example has been provided. Strategies for capturing ideas Ideas and information generated At an induction session New staff member who speaks Chinese volunteers to translate information about products and services on the organisations website into Chinese. This is intended to help customers in the local community and promote the organisation to Chinese markets. Part B Use the organisation you work for or research an organisation to carry out the following tasks. 1. Plan a 15-minute presentation that promotes the organisations workforce diversity. Add the presentation plan to your portfolio. The presentation should include: a description/profile of the organisations diverse workforce strategies/forums the organisation uses to promote diversity benefits the organisation has gained from its diverse workforce methods the organisation uses to capture ideas from staff Recent ideas staff members have suggested that stem from their experience and background (include the images and other material to support the presentation). 2. Draft an article for your organisations website that promotes the organisations workforce diversity.
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