As a Facilities Management Manager, you need to outline FM communication planning to communicate to and inform stakeholders and employees at your workplace about COVID-19 prevention measures, policies, and procedures. The communication plan should include: a) An explanation of the reporting hierarchy and identified relevant stakeholders. (Assessment criteria Developing a Communication Plan for Facilities Management Managers During the COVID-19 Pandemic

Developing a Communication Plan for Facilities Management Managers During the COVID-19 Pandemic

The COVID-19 pandemic has posed many challenges to facilities managers. An effective communication plan is essential to mitigate the impact of the pandemic and keep stakeholders informed. As a facilities management manager, it is important to outline a communication plan to communicate to and inform stakeholders and employees at the workplace about COVID-19 prevention measures, policies, and procedures. At a minimum, the plan should include an explanation of the reporting hierarchy and identified relevant stakeholders. Clear, consistent, and regular communication provides reassurance and will divert people from less reliable sources of information (McCall, 2020). Additionally, it is important to explain the message, the mode of communication, and the time frame for each communication (Cummings, 2020). Establishing a communication plan during the COVID-19 pandemic will ensure that all stakeholders are kept aware of the decisions being made and any actions that need to be taken.
VID-19 communication planning: What to include in your strategy. Cont…