Emotions are influenced by body, mind, and culture, and the arousal of emotions is a multistep process. Of the three possible explanations for the process of emotional arousal, which explanation do you most agree with and why? Provide a specific example to support your reasoning. –Answer below:
2. “Joe is extremely honest and open; he regularly says everything he feels without self-censorship. Not surprisingly, he often offends people. Joe is entering a new work environment and worries that his frankness may not be the best way to win friends and influence people” (DeVito, 2005, p.175). What obstacle(s) to communicating emotions is Joe struggling with and why? If you were Joe’s interpersonal communication coach, what are two concepts, skills, or guidelines you would share with Joe to help him improve to make friends and influence people? How would these skills help Joe? –Answer below:
3. Explain the process of conversation. Using skills from “Managing Conversation” on pages 186-197 in your textbook, what are two specific decisions you could make for DECIDE Step 2: “Evaluate receiver and situation” to help yourself be competent in an interpersonal conversation? –Answer below:
4. Take the quiz, “How Flexible Are You in Communication” on pages 198-199 in your textbook. Are you satisfied with your level of flexibility? Using three general or specific conversation skills, what are specific steps you could take to enhance your flexibility in communication and why?–Answer below:
5. How can an increased understanding of conversation ethics and civility, especially in difficult conversations, help you increase the effectiveness of your interpersonal communication skills? Give specific examples from your own experience. –Answer below:
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