Kwong is working on producing a promotional letter for
Accountants For All accounting firm that will entice past customers to return
this upcoming tax season. He has checked the database and discovered addresses
and email accounts for past customers. He informs his manager of his plan to
email all past customers with the promotional news as well as deliver the
letter through postal mail. The main promotional points Kwong wishes to convey
are these:
1. 20% discount for repeat customers
2. 10% discount for families of four or more, students, or
seniors
3. Only one promotional discount
Kwong is working on producing a promotional letter for
Accountants For All accounting firm that will entice past customers to return
this upcoming tax season. He has checked the database and discovered addresses
and email accounts for past customers. He informs his manager of his plan to
email all past customers with the promotional news as well as deliver the
letter through postal mail. The main promotional points Kwong wishes to convey
are these:
1. 20% discount for repeat customers
2. 10% discount for families of four or more, students, or
seniors
3. Only one promotional discount may be applied
How should Kwong begin the letter?
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