Quality and Patient Satisfaction

InstructionsThe presentation should include:1. A discussion on the significance of operations management in healthcare, its principles and functions and the need for competent leadership in the areas of operations management and healthcare administration in order to achieve operational goals.2. The potential benefits and challenges of implementing e-Reservations in the healthcare setting.3. A strategy map.4. A value proposition.5. An analysis of the OpenTable success story.6. A proposed change simulation model (SmartArt can be used to create a flow chart to depict the proposed changes).7. A process improvement methodology (Six Sigma, Lean, etc.) discussion on how the application of the chosen methodology can reduce artificial variance, specific to the performance of key organizational leaders (i.e., healthcare administrator, operations manager). The goal of the presentation is to convince the board of trustees the new service will improve quality and increase patient satisfaction. Students should have creative freedom to present their assignments utilizing any mode of presentation, i.e. PowerPoint, portfolio, internal memorandum, etc.ResourcesFor assistance on completing a strategy map, please visit the Rasmussen College Answers page: https://rasmussen.libanswers.com/faq/248291For assistance on completing a value proposition, please visit the Rasmussen College Answers page: https://rasmussen.libanswers.com/faq/248268For assistance on creating smart art, please visit the Rasmussen College Answers page: https://rasmussen.libanswers.com/faq/32452

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550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
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