To keep its position in the computer industry, Dell Inc. must continue to improve customer service..

To keep its position in the computer industry, Dell Inc.
must continue to improve customer service. You are a manager in customer
relations, and your supervisor has asked you to plan a report that will outline
ways to increase customer satisfaction. Youll need to conduct the necessary
research, analyze the findings, and present your recommendations. From the
following, choose the best responses, and be prepared to explain why your
choices are best.

You have tentatively identified the following factors for
analysis:

To improve customer service, we need to compensate and
motivate our

To keep its position in the computer industry, Dell Inc.
must continue to improve customer service. You are a manager in customer
relations, and your supervisor has asked you to plan a report that will outline
ways to increase customer satisfaction. Youll need to conduct the necessary
research, analyze the findings, and present your recommendations. From the
following, choose the best responses, and be prepared to explain why your
choices are best.

You have tentatively identified the following factors for
analysis:

To improve customer service, we need to compensate and
motivate our people differently

Assess competitors compensation levels and motivational
techniques.

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550 words
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