Watch the Diagnosing Change video for help getting started on your assignment. Diagnosing Change at Optum Health Care

Watch the Diagnosing Change video for help getting started on your assignment.
Using the organization that your professor has approved, synthesize the organization’s readiness for change. Evaluate whether or not to implement your new program, policy, practice, or procedure. Use a tablet, smartphone, laptop, desktop, or traditional video recorder to record a maximum of a 5–7-minute dynamic video on the topics detailed below. Alternatively, you may submit a 4–6-page paper instead of the video submission.
Prepare and present a video that is a maximum of 5–7-minutes or write a 4–6-page paper in which you:
Describe the company in terms of industry, size, number of employees, and history.
Analyze in detail the current HR practice, policy, process, or procedure that you believe should be changed.
Formulate three valid reasons for the proposed change based on current change management theories.
Appraise the diagnostic tools that you can use to determine an organization’s readiness for change. Propose two diagnostic tools that you can utilize to determine if the organization is ready for change. Defend why you believe the diagnostic tools selected are the best choice for diagnosing change in the organization.
Using one of the diagnostic tools you selected, assess the organization’s readiness for change:
Provide results of the diagnostic analysis.
Explain the results.
Interpret whether or not the organization is ready for change. Substantiate your conclusion by referencing current change management theories.

Diagnosing Change at Optum Health Care

Describe the company in terms of industry, size, number of employees, and history

Optum Health Care is an American company that offers healthcare and pharmaceutical services. The services provided by the company range from surgical care to urgent ambulatory care. Optum is a subsidiary of UnitedHealth Group and is the organization’s most profitable subsidiary. It was formed back in 2011 when UnitedHealth combined its existing pharmacy and delivery care service and put them under one company. Recent reports showed Optum’s third-quarter revenue was $38.9 billion (Business Wire, 1). The revenue grew by 13.9% compared to the previous year. On the other hand, the company operating earnings were $3.1 billion growing by 18.5% compared with the year earlier. The company has three main businesses OptumHealth, Optumsight, and OptumRX. In 2020, OptumRX ranked fourth in prescription drugs market share. The company has around 150,000 employees worldwide. 

Analyze in detail the current HR practice, policy, process, or procedure that you believe should be changed.

Just like most successful companies, Optum has a solid human resource (HR) department. The HR practices, policies, processes, or procedures are similar to its parent company, UnitedHealth group. To continue enjoying the success, the company needs to keep up with changing times; this includes updating its policies. After conducting my research, I believe the company needs additional policies that support a safe and supportive working environment. According to the company’s code of ethics, the policies that facilitate a safe and supportive working environment cover the following: alcohol and drugs in the workplace, violence-free workplace, non-discrimination, sexual and other harassment, non-retaliation,……………..

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