you are requested to write a formal letter as following: Suppose …… you are Salem Jaber (Public Relation manager at Birzeit University) writing a complaint letter to Mr. Ali Masri (Birzrit Municipality Chairman), complaining about the poor services of the municipality (for example the poor cleanness of streets around the university, traffic, water, etc.). You are free to mention other problems and are ought to suggest applicable solutions. A Complaint letter to Mr. Ali Masri

A letter of complaint to Mr. Ali Masri

Dear Mr. Ali Masri: I am writing to you on behalf of Birzeit University in order to voice my concerns about the lackluster services provided by the municipality. Birzeit University’s public relations manager, I noticed litter and dirt in the areas around campus. Traffic is congested, and water is scarce. This has a detrimental effect on the university as well as its students. We have had difficulties obtaining licenses and permits from the municipality. This process can be slow and bureaucratic and cause delays for university activities and projects. This is why I am proposing solutions. The municipality should create an easier and more efficient way to issue permits and licenses. I also suggest the municipality invest in improved street cleaning and waste management. Cont…